At VitaCeylona, accessible from [www.vitaceylona.com], your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or book our travel services. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect personal information that you voluntarily provide to us, such as:
- Name, email address, and phone number
- Travel preferences, dates, and special requests
- Country of residence
- Payment or billing details (when applicable)
We may also automatically collect non-personal data such as:
- Browser type, IP address, and device information
- Website usage statistics (via cookies and analytics tools)
How We Use Your Information
Your personal data is used to:
- Process and manage travel inquiries or bookings
- Communicate with you regarding tours, prices, and services
- Personalize your travel experience
- Improve our website and marketing
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your information to third parties.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance.
You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain site features.
We may use third-party tools like Google Analytics and Facebook Pixel to understand visitor behavior and improve our marketing.
Data Storage and Protection
We store your personal information securely and take appropriate measures to prevent unauthorized access, alteration, or disclosure.
Your data is stored on secure servers and accessible only by authorized personnel.
Sharing Information with Third Parties
We may share limited information with:
- Hotel and transport partners for booking purposes
- Payment service providers for processing secure transactions
- Technology providers (such as website hosting and analytics tools)
All partners are required to comply with relevant data protection laws and confidentiality agreements.
Data Retention
We retain your information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
Once your data is no longer needed, it is securely deleted.
Your Rights (GDPR Compliance)
If you are located in the European Union, you have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or wish to access, correct, or delete your personal data, please contact us:
VitaCeylona
Email: info@vitaceylona.com
Phone: +94
Address:
Website: www.vitaceylona.com
